Comtex, a U.S. clock manufacturer, recently built a new production facility in Bangladesh. Which term best describes the activities of Comtex?

Realistic conferences in which participants thousands of miles apart almost seem to be in the same room is an example of what?

A) Instant messaging B) Webinars C) Virtual whiteboards D) Idea campaigns E) Telepresence

Using the pronouns "you" and "your" in a sales letter:

A) assumes the customer will definitely buy B) conveys an informal tone C) keeps the focus on the customer D) should be avoided if possible E) follows standard business letter format