A team of selected members was discussing how to increase the market value of their organization's products. Although the team discussed various measures, it kept shifting focus rather than drilling down on just one
A few members even started chatting about unrelated topics. Briana, the most outspoken member of the group, dominated the entire discussion.
What does this group need to do to keep the discussion on track, and why?
a) Introduce structure in the team; so that discussions do not digress and the team follows proper problem-solving technique
b) Introduce more interactions; as the team members clearly had no idea of each other's understandings and needed to interact more
c) Introduce tools for analyzing the problem; as the team clearly missed that step of problem solving
d) Introduce ways of defining the problem; as the team clearly missed that step of problem solving
A
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