Characteristics are properties of people or things

Alana has seen research showing that members who are contacted "meaningfully" at least once a month are more likely to renew their memberships. What form of contact would zoo members be most likely to find meaningful each month?

A) an automated phone call thanking them for their zoo membership B) an email invitation to an upcoming special event for zoo members C) a refrigerator magnet with a picture of a zoo animal on it D) a phone call from another zoo member requesting donations E) a postcard with reminders of the zoo's hours of operation

Using Table 7.14, which activity has the largest standard deviation, and how large is that standard deviation?

A) Activity A; 0.83 weeks B) Activity B; 1.25 weeks C) Activity D; 1.5 weeks D) Activity C; 1.25 weeks