Which of the following best supports the need for effective communication in a person's career?
A) The more technical the position, the less likely the employee will need to communicate outside of the organization.
B) The higher in the organization an employee is, the more likely the employee will need to communicate effectively both internally and externally to the organization.
C) The higher in the organization an employee is, the less likely the employee will need to communicate effectively both internally and externally to the organization.
D) Top executives spend very little of the workday communicating with others.
E) Top executives spend more time listening than communicating.
Answer: B
Explanation: B) As one moves into leadership position, more time is consumed by the communication process, including written, verbal listening skills.
Learning Obj.: LO 1.1: Define communication and explain the importance of effective business communication.
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