Which of the following is likely to diminish successful communication during a crisis?
a. the existence of a communication plan
b. the ability to assemble a crisis team
c. lack of communication of the crisis and the crisis plan to insiders, especially employees, so they don't get information about the crisis from external media first
d. use of a single spokesperson
C
Communication & Mass Media
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Maintaining interest occurs when a listener accurately interprets the intended meaning of a message
Indicate whether the statement is true or false
Communication & Mass Media
Your romantic partner says something that hurts your feelings. According to the _____ error,you may see this as a mean part of his or her personality rather than a deserved comment or a slip due to tiredness or other external circumstances
Fill in the blank(s) with correct word.
Communication & Mass Media