Ms. Davidson is the project manager at a local warehouse. She is responsible for the supervision and development of staff and she also prepares and maintains the reports
Recently, she became friends with a coworker, Betty, who is a staff manager that she oversees the business operations division. She discovered that Betty was reporting higher rates of completion on several projects and she overstated the estimations on operating income in her department to inflate profits and make the department look better. What should the project manager, Ms. Davidson, do about this issue?
What will be an ideal response?
Ms. Davidson should confront Betty about this issue. Ms. Davidson should ask Betty specific question about the process she followed to prepare the reports. In addition, Ms. Davidson should implement good practices to ensure that department supervisors avoid introducing personal biases into the estimates. Ms. Davidson could introduce new training or review the standards of ethics at the company.
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Statements of opinion should include phrases such as "I think" or "To me."
Indicate whether this statement is true or false.
Which statement is not true about probing?
A) Probing is intended to motivate respondents to enlarge on, clarify, or explain their answers. B) Probing helps respondents focus on the specific content of the interview and provide only relevant information. C) Changing the phrasing or order of questions during the interview can make significant differences in the response obtained. D) Probing should not introduce any bias.