What is the intended benefit of the forced ranking approach to performance appraisal?

What will be an ideal response?

Answer: It encourages managers to reward top performers and discipline poor performers.

Business

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When research shows that Burberry and Ferragamo are perceived as the most similar by consumers while Coach and Dior are the farthest apart, researchers can interpret the results to show which brands are in direct competition

Indicate whether the statement is true or false

Business

Which of the following is a component of service performance discussed under the operations function?

a. Role of marketing b. Competitive appeal c. Introduction of new technology d. Customer profile e. Workforce

Business