Steeple Kitchens manufactures and markets an exclusive range of kitchen appliances, such as

electric chimneys, ovens, and stoves. The firm's advertising efforts have long focused on
showing its products as the very best in quality and performance.

However, the kitchen
appliance market, shaped by cost competition, has not shown any signs of identifying a clear
market leader. Which of the following would best help Steeple to project itself as a leader in
product-quality?
A) offering no warranty on new products to signal high confidence in the quality of their
products
B) recasting itself as a seller of low-cost, easily replaceable, and simple -to-operate products
C) setting higher prices than competitors to indicate greater quality
D) giving away free complementary goods upon purchase to its customers

C

Business

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The most basic functions of depository institutions are:

a. safekeeping for depositors b. record keeping for depositors c. efficient and economical transfer of payments d. accepting deposits and granting loans

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All of the following statements are true about the integrated test facility (ITF) except

a. production reports are affected by ITF transactions b. ITF databases contain "dummy" records integrated with legitimate records c. ITF permits ongoing application auditing d. ITF does not disrupt operations or require the intervention of computer services personnel

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