What is the general goal of most problem-solving groups?

A. to fill the task and maintenance needs of members
B. to reach consensus on a decision or solution
C. to constructively manage group conflict
D. to implement the decision chosen by the leader

Answer: B

Communication & Mass Media

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Visual aids should be selected by carefully considering the

A) audience and the purpose of the speech. B) speaker and the message. C) thesis of the speech and the size of the room. D) supporting material, the reasoning, and the claim. E) culture and demographics of the audience.

Communication & Mass Media

Makiko is researching whether proposed changes to regulations governing bids for

contracted work are desirable. As a part of her research, she wants to know a local labor union's position on proposed changes. She is sending an email to an officer at the union hall to see if she might interview him. Which of the following would constitute the best subject line? A) "Hello" from Makiko :) B) I would like to meet with you C) Student re: proposed regs for bids D) Dear Sir: Would you please help me research proposed regulations for bids?

Communication & Mass Media