If a speaker has a fixed belief about the specific ethnic group in which he/she is delivering a speech, the speaker is using what type of belief?

a. alienation
b. stereotypes
c. facts
d. ethics

b. stereotypes

Communication & Mass Media

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Establishing and maintaining eye contact with the audience is one of the most dif?cult skills for

the public speaker to master. Indicate whether the statement is true or false

Communication & Mass Media

A good website ________

A) appeals to just one strategically targeted public B) assists in building and maintaining relationships C) reads just like a newspaper or book D) All of the above E) None of the above

Communication & Mass Media