_____ identify what each person in an organization is expected to do

Questions which reveal nothing of the interviewer's biases, preferences, or expectations are

called A) neutral questions. B) open questions. C) closed questions. D) leading questions.

When a speaker attempts to change listeners' attitudes, beliefs, or behaviors or attempts to motivate them to take some action, the purpose of this speech is

A) to inform. B) to entertain. C) to persuade. D) to highlight. E) to mind map.