Factors that make it difficult for a competitor to copy a company's distinctive competencies are known as:

Carter's stockholders' equity on December 31, 2007 is:

Carter Company compiled the following financial information as of December 31, 2007: Revenues..........................$140,000 Common stock ....................30,000 Equipment ...........................40,000 Expenses .............................125,000 Cash ......................................35,000 Dividends ..............................10,000 Supplies ...................................5,000 Accounts payable ...................20,000 Accounts receivable ...............15,000 Retained earnings, 1/1/07 ......75,000 a. $105,000 b. $110,000 c. $ 80,000 d. $120,000

Sales management is a multi-step interrelated process. Which step is concerned with environmental factors and attempts to organize the overall selling efforts as well as integrate them with other elements of the firm's marketing strategy?

A. The organizing stage of the sales program B. The implementation stage of the sales program C. The evaluation and control of sales force program D. The formulation of the sales program E. All of the above processes are concerned with environmental factors and attempt to organize the overall selling efforts as well as integrate them with other elements of the firm's marketing strategy