A cosmetics store sees to it that customers who walk in are assisted by store personnel. Personnel are trained to ask customers questions, find out what they want, and make suggestions accordingly
Which of the five determinants of service quality is reflected here?
The determinant of service quality that is reflected here is empathy. The outlet not only cares about its customers, but also gives them individualized attention.
Business
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For which of the following types of credit plans is the interest tax deductible?
A) a home equity loan B) an auto loan C) a credit card D) a life insurance policy cash value loan E) a person cash loan from a credit union
Business
A stock dividend pays shareholders of record with additional shares of stock rather than with cash
Indicate whether the statement is true or false.
Business