As a manager, Susan is trying to establish a climate of positivity. She has hired two people who leave every interaction happier, more energized, and uplifted. They simply make others feel good
In addition, Susan made assignments based on the strengths of her team members and based on what they do best. And most importantly, she has been firm on the team members when they make mistakes. If a mistake is made, the offending team member is replaced. Which principle of establishing a climate of positivity has Susan violated?
A) Create positive energy networks
B) Pay attention to strengths and the best self
C) Establish a climate of compassion and gratitude
D) Compare current performance with performance of the past
Answer: C
Explanation: A) Incorrect. A climate of positivity is comprised of three necessary conditions: 1) positive energy networks, 2) a climate of compassion and forgiveness, 3) attention to strengths and best self. Susan has hired two positive energizers to help create a positive climate. Also, she tailors her assignments based on team strengths. However, she is intolerant of mistakes by team members, showing that the work environment lacks compassion and gratitude.
B) Incorrect. A climate of positivity is comprised of three necessary conditions: 1) positive energy networks, 2) a climate of compassion and forgiveness, 3) attention to strengths and best self. Susan has hired two positive energizers to help create a positive climate. Also, she tailors her assignments based on team strengths. However, she is intolerant of mistakes by team members, showing that the work environment lacks compassion and gratitude.
C) Correct. A climate of positivity is comprised of three necessary conditions: 1) positive energy networks, 2) a climate of compassion and forgiveness, 3) attention to strengths and best self. Susan has hired two positive energizers to help create a positive climate. Also, she tailors her assignments based on team strengths. However, she is intolerant of mistakes by team members, showing that the work environment lacks compassion and gratitude.
D) Incorrect. This answer choice contributes to creating readiness for change, not to establishing a climate of positivity.
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