In a quoted exchange rate of $1.69/British pound, the British pound is called the ________

What is Total Quality Management (TQM)?

A) a philosophy of supplying customers with superior products and services B) an exchange of information with suppliers and customers to create efficient and effective processes C) a software system that integrates a company's functions, departments, and data into a single system D) a system that speeds the transformation of raw materials into finished products

During her sales training, Shirley was provided a market/industry orientation including all of the following EXCEPT

A. Present customers B. Customers' customers C. Finance office personnel D. Economic conditions E. Wholesalers