Terry is known the provoke arguments, and while some people don't like her for that reason, most would admit that her confrontational style improves the performance of the group. This is an example of

a. employee-employer relations will be good.
b. conflict is subversive.
c. no conflict exists.
d. conflict is inevitable.
e. management practices are highly effective.

Ans: c. no conflict exists.

Business

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Changing organizational culture is essentially a teaching process, a process in which members instruct each other about the organization's preferred values, beliefs, expectations, and behaviors.

a. True b. False

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The primary purpose of the federal home loan bank system is to provide support for which of the following?

A. Savings associations B. Federal commercial banks C. Mortgage brokers D. Insurance companies

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