A definition can help you explain to an audience what something is or what something is not.
Answer the following statement true (T) or false (F)
True
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The best listening strategy for dealing with information overload is
A. shutting down so you don't have to receive any more messages. B. thinking about other topics. C. realizing that the average person speaks more quickly than we can process that information. D. summarizing the speaker's ideas while we wait for them to finish.
When Lane was asked to participate in an information-gathering interview, he was nervous about what management was trying to find out about him. The interviewer could best put him at ease by:
A. Indicating that Lane should probably not say too much. B. Specifying the meeting's purpose and what is the expected outcome. C. Secretly telling Lane that this meeting is actually a performance review. D. Asking him first to discuss the performances of others.