Which of the following is true regarding job engagement?
A) Organizations that have less engaged employees are more successful.
B) Groups with more engaged employees have lower levels of productivity.
C) Academic studies have found negative outcomes of job engagement.
D) Critics note that higher levels of engagement may result in work-family conflict.
E) Practicing managers believe that job engagement cannot improve performance.
D
Explanation: D) There are far more engaged employees in highly successful than in average organizations, and groups with more engaged employees have higher levels of productivity, fewer safety incidents, and lower turnover. Academic studies have also found positive outcomes. Practicing managers and scholars alike have lately become interested in facilitating job engagement, believing something deeper than liking a job or finding it interesting drives performance. Critics note that individuals might grow so engaged in their work roles that family responsibilities become an unwelcome intrusion.
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Use the information in Figure 5.2. What is the process bottleneck?
A) H B) B C) C D) D
Which of the following is one of the positive benefits of an effective ethics program?
A) reduce potential litigation and judgment costs B) maintain and build competitor confidence C) gain the loyalty, commitment, and respect of the firm's competitors D) making sure violations are penalized, while at the same time not subjecting the employee to publicity