As Gail has gained more experience as a customer service representative in a bank, she has been given more freedom to complete transactions for clients by herself and she has been given more responsibilities for planning her training courses and skill development. Gail is experiencing

Custom Shoes Co. has gathered the following information concerning one model of shoe:

Variable manufacturing costs $40,000 Variable selling and administrative costs $20,000 Fixed manufacturing costs $160,000 Fixed selling and administrative costs $120,000 Investment $1,700,000 ROI 30% Planned production and sales 5,000 pairs What is the target selling price per pair of shoes? a) $170 b) $114 c) $142 d) $158

A well-designed sales training program begins with:

A. The development of a job description for the sales position B. A sales training analysis C. Determining the training objectives D. The establishment of a control group that will not undergo training E. The development of an evaluation system that will monitor the efficiency of each step of the training process