This is the process of planning /documenting the material aired over the station:

Offensive statements such as "damn you" or "go to hell" are typically used to express strong emotions and attitudes. Therefore, they should not

a. be seen as rude or offensive. b. be defined in a dictionary. c. be taken literally. d. be used in films. e. be offensive to others.

According to research, virtual teams tend to communicate more negative and insulting messages than face to face groups

True False