What is benchmarking?
What will be an ideal response?
Benchmarking is the comparison of your company's performance against that of other companies in your industry — or against best practices, standards, or certification criteria. Benchmarking is what you are doing when you create a competitive comparison for marketing purposes or when you compare your projected or actual financial ratios to industry levels.
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If a company reduces its fixed costs, the operating income will increase by the same amount as the cost reduction
Indicate whether the statement is true or false
When making negative announcements about routine business matters,
A) the direct approach is generally best. B) the indirect approach is best in most cases. C) it is best to combine the direct and indirect approaches. D) there is no need to close on a positive note. E) using a buffer is not acceptable.