Receptionists should ___________ when they are received to avoid follow-up later
a. scan patient forms for missing information
b. file the patient forms
c. show forms to the medical biller
d. copy the forms
Answer: a
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A 48-year-old female with a history of depression has called for help because she feels suicidal. During transport, the patient refuses to talk to you despite repeated attempts for her past medical history and the events leading up to her call for help. Which one of the following statements is most appropriate at this time?
A) "It's okay if you do not want to talk, I will be right here if you change your mind." B) "I know that people with depression seem to get better very quickly by taking medications. Have you thought about taking some?" C) "Talking often helps people feel better. If you talk to me, I am sure that it will help." D) "I really must have information related to your medical history; therefore, you must talk to me."
An ambulatory surgical center is a clinic that provides
A. triage center. B. outpatient surgery. C. emergency room visits. D. birthing suites.