Listening is a process that includes
A. hearing, altering, perspective taking, and responding.
B. perceiving, interpreting, and responding.
C. hearing, recognizing, feeling, and responding.
D. recognizing, perceiving, and encoding.
E. perceiving and responding.
Answer: B
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If you quit a job and you do not want to leave on good terms, which of the following strategies should you employ?
a. Follow company policies and procedures when resigning. b. Tell your coworkers first before notifying your supervisor. c. Resign in person, but also write a brief resignation letter. d. Give the appropriate advance notice. e. Phrase your reasons for leaving positively.
Empathic listening occurs when we want to enjoy and appreciate the messages we listen to
Indicate whether this statement is true or false.