A health care practitioner who practices the "four Cs of medical malpractice prevention" finds two important benefits related to one of the "Cs"-that is, improvement in patients' medical conditions and the decreased likelihood that they will sue. Which "C" is most likely to provide these benefits?

A question that can be answered with a yes or no response is called a direct or ____________-____________ question

Fill in the blank(s) with correct word

You are treating a patient with a suspected fractured ankle. The patient appears to be in a lot of pain and is uneasy. As you are getting ready to splint the patient's leg, he asks you if it is going to hurt. Which of the following is the BEST response?

A) "If you are stressed out like this, it is going to hurt a lot more." B) "Relax, this is not a painful procedure." C) "I will do my best, but it may hurt while we put the splint on." D) "It does not matter; we have to do it anyway."