Communication studies are extremely important in business because managers average 70% of their time at work employed in some form of communication

Your friend experiences very high levels of communication apprehension

You know this is true because you hear her say things like "I know I'll bomb on the oral report" or "I can't stand up for myself when I talk to Jim or Barbara" Which of the following strategies would you recommend to help your friend reduce her communication apprehension? a. relaxation b. cognitive restructuring c. visualization d. systematic desensitization e. practice

To achieve the desired goals of the rule of law, laws should be ______.

a. general and non-discriminatory b. widely known and disseminated c. forward-looking d. relatively stable e. all of these