Which term refers to the fundamental rethinking and radical redesign of a business activity to achieve dramatic improvements in performance?
A) Supply chain management
B) Business process reengineering
C) Total quality management
D) Quality ownership
E) Quality control
Answer: B
Explanation: B) Rethinking the production steps by starting from scratch has allowed dramatic improvements in cost, quality, service, and speed.
Business
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Indicate whether the statement is true or false
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A) Shadowing B) File backup C) File/folder backup D) Image backup
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