How can an employer use communication tools to improve employee relations?

What will be an ideal response?

Answer: Employers use various communications tools to bolster their employee relations efforts. An open-door policy that encourages communication between employees and managers and an employee handbook covering basic employment information are both useful tools. Hosting employee focus groups, making available ombudsman and suggestion boxes, and implementing telephone and Web-based hotlines are additional communications tools. Other employers use surveys, newsletters, and staff meetings to facilitate communications.