According to the text, high-performing salespeople build and maintain partnering relationships with all of the following key groups EXCEPT:

One of the principles that total quality management (TQM) stresses is customer satisfaction

Indicate whether the statement is true or false

A manager of the credit department for an oil company would like to determine whether the mean monthly balance of credit card holders is equal to $75. An auditor selects a random sample of 100 accounts and finds that the mean owed is $83.40 with a sample standard deviation of $23.65. If you were to conduct a test to determine whether the auditor should conclude that there is evidence that the

mean balance is different from $75, which test would you use? A) Z test of a population mean B) t test of population mean C) Z test of a population proportion D) t test of a population proportion