Which of the following areas is a medical office LEAST likely to have?

A patient with lower abdominal pelvic pain, vaginal discharge, and elevated temperature has summoned EMS. In getting a medical history from her, which of the following is the most important piece of information needed to relay to the receiving emergency department?

A) History of removal of her gallbladder three months ago B) Surgical removal of a twisted ovary eight years ago C) Internal procedure on her uterus yesterday by the gynecologist D) History of anemia and hypertension

What makes changing the culture of a department difficult?

A) Traditions B) History C) Norms D) All of the above