How many records will the following query on table STUDENT return?SELECT * FROM student WHERE name LIKE '%or%';

How does Problem Management work with Change Management?

A. By installing changes to fix problems B. By negotiating with Incident Management for changes in IT for Problem resolution C. By issuing RFCs for permanent solutions D. By working with users to change their IT configurations

When you're preparing a formal work plan, include a ________ to clarify the problem you face and a ________ to describe what you plan to accomplish

A) statistical analysis; hypothesis B) problem statement; purpose statement C) yardstick; problem statement D) descriptive standard; goal analysis E) hypothesis; work plan