When the decision makers are well informed and will be exposed to counterargument, refutation probably

should be

a. avoided.
b. withheld until the end of the session.
c. one-sided and highly partisan.
d. multi-sided and apparently objective.

D

Communication & Mass Media

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In her speech, Kathy explains several different ways of improving traffic flow in the

city. She does so in the interest of empowering listeners to make free choices among the various options by helping them truly understand the options. By doing so, she is _____. A) sharing ideas B) articulating alternatives C) providing a demonstration D) shaping listener perceptions

Communication & Mass Media

The librarian told Madison to "be quiet." This is an example of the __________ function of language

a. informative b. instrumental c. regulatory d. imaginative

Communication & Mass Media