Tracking tools such as cookies and web bugs benefit the development of _______________ but pose threats to _______________

a) e-government … communications
b) e-commerce … privacy
c) communications … e-commerce
d) privacy … e-government

a) e-government … communications
b) e-commerce … privacy
c) communications … e-commerce
d) privacy … e-government

Communication & Mass Media

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__________ is false or oversimplified generalizing applied to

individuals based on group characteristics. Fill in the blanks with correct word

Communication & Mass Media

When you want your listeners to receive your message fairly and without prejudice, especially when you anticipate a negative response, you should use ________

a. paraphrasing b. empathy c. disclaimers d. tag questions

Communication & Mass Media