The School of Business at a regional university was the first part of the institution to adopt CRM. Two years later, the initiative was quietly dropped. One possible cause for the failure was:
A. Total buy-in by the staff and administrators
B. Simplification of procedures as a result of CRM
C. Training
D. Focus on software that met the goals
E. Lack of management initiative
Ans: E. Lack of management initiative
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You have decided to use only closed-ended questions on your survey. Which of the following questions would NOT be found on your survey?
A) Do you like chocolate? B) What is your gender? C) Do you work full-time or part-time? D) What do you like about your teacher? E) In which month do you plant your garden?
Which of the following is true with regard to the global geographic structure?
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