"I see" and "uh-huh" are examples of which type of probe?

A. a nudging probe
B. a reflective probe
C. a silent probe
D. a clearinghouse probe

Answer: A

Communication & Mass Media

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Your text offers all of the following advice for handling questions and answers except

a. never say "I don't know." b. diffuse hostile questions by rewording them. c. repeat or paraphrase the question. d. maintain eye contact with the audience.

Communication & Mass Media

Saying, “The elderly gentlemen in the black suit and red tie entered the neighborhood grocery,” instead of, “The man went to the store,” is an example of a speaker __________.

a. using denotation b. speaking quickly c. using specific language d. speaking complexly

Communication & Mass Media