Selling a customer with a checking account a home improvement loan is an example of

A) operational CRM.
B) direct marketing.
C) sales force automation.
D) cross-channel promotions.
E) cross-selling.

E

Business

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An appraiser estimated all direct and indirect construction costs of the Harley Building separately, then totaled them. The appraiser used

a. the unit-in-place method. b. the index method. c. the quantity survey method. d. the cost averaging method.

Business

Disagreements that occur in groups are unnatural and should be avoided

Indicate whether the statement is true or false.

Business