"Buying off" the leaders of a resistance group by giving them a key role and seeking their advice not to find a better solution but to get their endorsement is an example of ________

A) coercion
B) cooptation
C) procedural fairness
D) distributive bargaining
E) operant conditioning

B
Explanation: B) Cooptation combines manipulation and participation. "Buying off" the leaders of a resistance group by giving them a key role and seeking their advice not to find a better solution but to get their endorsement is an example of cooptation.

Business

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Sales volume quotas based on historical data:

A. Create a quota plan that is difficult to administer B. Give equal weight to both current and past conditions C. Require extensive statistical analysis to set appropriate quotas D. Are basically derived from the market potential in each individual territory E. Can demoralize salespeople and cause undesirable behavior

Business

Using the breakdown method, calculate how many salespeople will be needed if a company expects to sell $100 million worth of goods in 1998 and the average sale per salesperson is $5 million

A) 5 B) 10 C) 20 D) 50

Business