When you arrive on the scene of an incident in which a home health care provider is present, which of the following is the best way to deal with the situation?
A) Tell the individual that your certification overrides the individual's and that you are in charge now.
B) Respect the person's position, use the person's information accordingly, and request the person's help should the need arise.
C) Let the person talk to a member of the crew not involved in patient care to keep the person busy and out of the way.
D) Ascertain the person's certification level. If the person is not an RN, ignore the person and ask the person to stand back.
B
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Which of the following is an OSHA infection control policy common to healthcare facilities?
A. Telephone answering procedures B. Hand-washing protocols C. Salary schedules D. Inventory
Which is an element of subpoena notification?
a. If a subpoena is served to request claims records, many insurance carriers will notify the member in writing that the records have been requested. b. A member's attorney is not allowed to file papers with the court to block the subpoena. c. If there is a lengthy amount of time between the date the subpoena was served and the date the records have been requested, the letter must be faxed or the member may be contacted by phone. d. The members must not know that they have the authority to stop you from releasing the records.