A buyer can exert power over a supplier when the supplier's products are highly differentiated

Recently, mobile phone makers have introduced phones with large easy-to-read buttons to tap into the growing market of ________.

illiterate buyers seniors younger consumers immigrants

Summaries for some subsets of the activities identified in the overall project network are called:

A) Ladder activities. B) Hammock activities. C) Negative float activities. D) Compressed activities.