What adaptation strategy is employed by controllers?
a) Minimize perceptions of risk by explaining how this has worked in the past.
b) Provide extensive and detailed explanations to support points being made.
c) Make analogies about how your product works well in other similar organizations.
d) Develop credibility by gaining the endorsement of someone the decision maker respects.
ANS: b
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Another name for organizational charts is ______________ charts
Fill in the blank(s) with correct word
Before walking up to give your speech, what is the final step you should take?
A) Eat something so hunger does not distract you while speaking. B) Look at your listeners to make sure your speech is tailored to your audience. C) Remind yourself to be as brief as possible. D) Look at your audience to see how many people will be looking at you.