Though the target audience can be profiled in terms of demographic, psychographic, or behavioral segments, it is often useful to do so in terms of usage and loyalty

A ____ presents the manager with desktop graphs and charts, showing a computerized picture of how the company is doing on all the metrics from the HR Scorecard process. It gives managers a picture of where the company has been and where it's going, in terms of each activity in the strategy map. This enables the manager to take corrective action.

Fill in the blank(s) with the appropriate word(s).

The initial step in questionnaire checking involves a check of all questionnaires for completeness and interviewing quality

Indicate whether the statement is true or false