Dr. Smith provides an evaluation and management (E/M) service to a patient in the office and submits a claim for $175 to the insurance company. Dr. Smith is a participating provider with this company. The allowed charge is $75. The write-off amount in this case is $_________________________

What information is not required to schedule a patient for a hospital procedure?

A) Patient name, date of birth, address, and phone number B) Insurance type, policy number, and authorization number C) Diagnosis and name of the procedure to be performed D) Physician's appointment schedule

Which of the following is the first item a pharmacy technician should remember when communicating changes to a patient?

a. Discuss alternative treatments for the problem or drug alternatives. b. Communicate which decisions need to be made to solve the problem. c. State why there is a change in the drug order. d. State the specific change in the drug order.