If a speaker uses visual aids, audience retention of the speech jumps to ________ percent

Ken is angry at Asian Americans who come to America for he believes that they are responsible for taking all the jobs in the United States. He believes this is the reason why he is unable to secure one. Which of the following functions is Ken enacting?

a. scapegoating b. ego-defensive move c. ego-protective move d. self-effacement

Studies have shown that host country nationals living in low immigration areas tend to define race relations in the terms used by the mass media more than those living in high immigration areas. Which of the following contributors to cross-cultural adaptation does this statement illustrate?

A. Effect of mainstream media. B. Effect of ethnic media. C. Political and social environment. D. Intergroup contact.