Use ___________ to establish a personal, human tone in letters and memos

Which of the following is considered a competitive environment factor that influences a market's attractiveness?

A) buyer power B) growth rate C) price rivalry D) channel access E) sales requirements

Gunther Rohn was rewarded for making a suggestion that saved Ewe and Eye Electronics thousands of dollars. Which type of incentive compensation approach might have worked best?

A) group incentive programs B) gain sharing plan C) management incentive plans D) employee stock ownership plan