Patients often develop ________ mechanisms, or unconscious efforts to protect themselves from anxiety, guilt, and shame.

Fill in the blank(s) with the appropriate word(s).

defense

Patients often develop unconscious defense mechanisms, or coping strategies, to protect themselves from anxiety, guilt, and shame.

Health Professions

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Most facilities that treat patients from other cultures have consent forms in multiple languages

Indicate whether the statement is true or false

Health Professions

When closing the medical office, the last task the office staff should perform is:

A) transferring telephone lines to the answering system. B) turning off equipment and lights. C) locking the doors and activating the alarm system. D) pulling all files for patients scheduled for the following day.

Health Professions