Facework has to do with people’s sense of ______.

Appreciative listening involves

a. listening to the power and beauty of words and images b. listening to persuasive messages c. listening therapeutically d. listening to be informed

As a beginning persuasive speaker, success would mean __________.

A. your audience refutes all other viewpoints B. you've compelled listeners to listen to and consider your point of view C. you've provided listeners with interesting information D. your audience undergoes immediate and drastic behavior change