As Emirates and other middle eastern carriers penetrate more deeply into the world's largest aviation market, they are becoming known for very high-quality in-flight service

Which of the following terms refers to a computer system used to acquire, store, manipulate, analyze, retrieve, and distribute information related to an organization's human resources?

A. Electronic performance support systems B. e-CRM C. High-performance work systems D. Self-service systems E. Human resource information systems

Which of the following actions would not lead to a "probable cause" suspicion that an employee is using drugs?

A. reduced job output B. request for additional training C. excessive tardiness D. uncooperative behavior