The bottom rung of the customer loyalty ladder is ________
A) word of mouth/buzz
B) repeat purchase
C) satisfaction
D) evangelism
E) ownership
C
Business
You might also like to view...
Although commercial paper is unsecured, the companies that issue this short-term security are:
A) firms that have government-sponsored guarantees for the debt B) small firms of top credit quality C) large firms of top credit quality D) typically known to repay all defaults
Business
The first step for an employee pursuing a workers' compensation claim is to file a lawsuit in
Federal District Court. Indicate whether the statement is true or false
Business