Randy thinks that heterosexuality is the only normal, natural, and universal form of sexuality. This type of assumption is called

When using social media as a professional communicator, one should remember that

A) It is subject to monitoring by the employer. B) employees may blog freely based on their privacy rights. C) it is hard to know what is considered company communication. D) while social media is highly useful, it must be handled with care. E) Both C and D.

A special-occasion speech in which one of your goals is to build another speaker's credibility is

A) a speech of introduction. B) a commemorative address. C) an annual report. D) a public-relations talk.