Prestige testimony is testimony from a person the audience

Which of the following statements about eye contact in Western culture is false?

a. Someone who closes his or her eyes while listening may be attuned to the message instead of bored by it. b. Eye contact can be used to communicate romantic interest. c. Speakers who make eye contact with members of their audience will lose credibility. d. Returning another person's eye contact is appropriate and respectful.

According to the Impact / Convergence box, “Newspaper Readers Prefer the Printed Paper, But Mobile Access Is Increasing,” which of the following is true?

a. Most regular newspaper readers prefer to read the newspaper online. b. There are now more online-only newspapers than traditional print newspapers. c. Most regular newspaper readers prefer accessing stories on their mobile devices. d. About 29 percent of readers are now accessing both the print and online editions of newspapers.