The text advises speakers to construct speaking notes that include

Eye contact is important for speech delivery for all of the following reasons EXCEPT that it

a. indicates high speaker logos. b. can increase perceptions of speaker credibility. c. signals engagement with the audience. d. aids in the creation of one's speaking persona.

Organizational culture can be described as the unique symbolic common ground which becomes the self-definition or self-image of the organization

Indicate whether this statement is true or false.